Updates:Awareness Generation programme on rights of PWD's

Cancellation Policy

At Velugu Services, we understand that circumstances may arise where you need to cancel your donation. We strive to make this process as seamless as possible. Please review our cancellation policy below:

  1. Cancellation Timeframe: You may cancel your donation within [24] hours of the initial transaction.
  2. Cancellation Process: To cancel your donation, please contact our support team at  [contact@veluguoldagehome.org] with your donation details and reason for cancellation. Our team will assist you promptly.
  3. Refund Eligibility: Refunds will be issued only if the cancellation request is made within the specified timeframe. After this period, donations are considered non-refundable.
  4. Refund Processing: Once your cancellation request is approved, refunds will be processed within [2] business days. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your financial institution’s policies.
  5. Exceptions: In certain circumstances, such as technical errors or fraudulent transactions, Velugu Services reserves the right to initiate refunds beyond the specified cancellation timeframe.

By donating to Velugu Services, you agree to abide by our cancellation policy outlined above.