Updates:Awareness Generation programme on rights of PWD's

Refund Policy

Velugu Services is committed to ensuring transparency and accountability in our donation process. Please review our refund policy below:

  1. Refund Eligibility: Refunds will only be considered in the following circumstances:
    • Technical errors resulting in duplicate donations.
    • Fraudulent transactions reported by the donor.
    • Errors in the donation amount processed.
  2. Refund Request Process: To request a refund, please contact our support team at [contact@veluguoldagehome.org] with your donation details and reason for the refund request. We will review your request and respond accordingly.
  3. Refund Processing: Once your refund request is approved, refunds will be processed within [2] business days. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your financial institution’s policies.
  4. Refund Denial: Velugu Services reserves the right to deny refund requests that do not meet the eligibility criteria outlined above.
  5. Contact Us: If you have any questions or concerns regarding our refund policy, please feel free to reach out to our support team. We’re here to assist you.

Thank you for supporting Velugu Services and contributing to our mission of Empowerment of Children with special needs & Home for Oldage Women. Your generosity is deeply appreciated.